Return and Exchange Policy
GLAMMANE RETURN AND EXCHANGE POLICY
At GLAMMANE, we are committed to providing you with high quality products and exceptional service. We understand that sometimes a product does not meet your expectations. Here is our return and exchange policy to ensure your satisfaction:
Return the Goods
We offer a 30-day return policy after receiving your order. If you encounter any quality issues, if the product does not meet your expectations, or if you wish to change the style or length of the product, please contact our customer service at support@glammane.fr. Our team will guide you through the return or exchange request process.
Return Fees
For Quality Reasons: If the return is due to quality issues, GLAMMANE will bear the return shipping costs.
For Personal Reasons: If you wish to return the product for reasons other than quality (e.g. change of mind), the return shipping costs will be at your expense. The product must be returned in its original, unused and complete condition.
Return address
Please return your product to the following address: Cheveux Soleil 19 Grande Rue de la Guillotière 69007 Lyon, France Telephone number: BO DIM 0674680088
Returns and Exchanges Processing
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund or exchange request. If your request is approved, then a refund will be processed, or a new item will be shipped as per your exchange request.
Thank you for choosing GLAMMANE and we remain at your disposal for any questions or concerns regarding our return and exchange policy.
At GLAMMANE, we are committed to providing you with high quality products and exceptional service. We understand that sometimes a product does not meet your expectations. Here is our return and exchange policy to ensure your satisfaction:
Return the Goods
We offer a 30-day return policy after receiving your order. If you encounter any quality issues, if the product does not meet your expectations, or if you wish to change the style or length of the product, please contact our customer service at support@glammane.fr. Our team will guide you through the return or exchange request process.
Return Fees
For Quality Reasons: If the return is due to quality issues, GLAMMANE will bear the return shipping costs.
For Personal Reasons: If you wish to return the product for reasons other than quality (e.g. change of mind), the return shipping costs will be at your expense. The product must be returned in its original, unused and complete condition.
Return address
Please return your product to the following address: Cheveux Soleil 19 Grande Rue de la Guillotière 69007 Lyon, France Telephone number: BO DIM 0674680088
Returns and Exchanges Processing
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund or exchange request. If your request is approved, then a refund will be processed, or a new item will be shipped as per your exchange request.
Thank you for choosing GLAMMANE and we remain at your disposal for any questions or concerns regarding our return and exchange policy.