FAST DELIVERY
After your order is shipped, you will receive an email with tracking information. (Currently, logistics delivery is only available in France, Belgium)
Please wait 24 hours for the tracking information to appear. You can then track your package on the following website:
https://t.17track.net
THE DELIVERY TIME OF THE ORDER IS DIVIDED INTO TWO PARTS:
PROCESSING TIME:
All orders will be sent to the fulfillment center for shipment within 3-5 business days after the order is placed.
SHIPPING TIME:
This is the time it takes for items to be shipped from our fulfillment center to their destination. It takes between 7 and 15 days.
Shipping Policy:
All products for sale on the site are shipped with a flat rate.
Shipping: Free shipping.
If your order is delayed, please contact us by email at support@glammane.fr, we will check the situation with the shipping company in due time. Thank you for your understanding and support.
USEFUL TIPS:
Usually, the local carrier delivers the package on business days (Monday to Friday) to ensure the safe delivery of your package. So, it is better to choose an address where you can receive the package on business days as your delivery address. It is better to leave your phone on during the estimated arrival time, as the carrier may contact you by phone.
The delivery service we use requires a customer signature for successful delivery. Therefore, please ensure that you or an authorized person is at the delivery address. If we ship to your delivery address and have signed documentation, we are not responsible for lost or stolen packages.
THE FOLLOWING CONDITIONS WILL BE THE BUYER'S RESPONSIBILITY:
If customs duties are applied in the recipient's country, these charges will be borne by the buyer.
The buyer will bear the costs associated with late delivery or change of address.
If the buyer cancels the order en route or returns the goods for personal reasons, these costs will be borne by the buyer.
If you have any questions regarding your products, you can contact us. Our email address is support@glammane.fr.